Kaylah London
Effective Date: 09-03-26
Kaylah London (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
- Personal information such as your name, email address, phone number, and shipping/billing address
- Payment information required to process your order (processed securely through third-party payment providers)
- Order details and purchase history
- Technical information such as IP address, browser type, and device information
- Cookies and analytics data to improve website performance
2. How We Use Your Information
We collect and use your personal information to:
- Process and deliver your orders
- Provide customer service and respond to enquiries
- Improve our website, products, and services
- Send order confirmations and shipping updates
- Send promotional emails or offers (only if you have opted in)
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties such as:
- Payment processors to securely process transactions
- Shipping and logistics providers to deliver orders
- Website hosting and analytics providers to operate and improve our services
These partners only receive the information necessary to perform their services.
4. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
- Understand how visitors use our website
- Remember your preferences
- Improve site performance
You can disable cookies through your browser settings if you prefer.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Secure technologies and encryption are used where appropriate.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Updated versions will be posted on this page.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Kaylah London
Email: hello@kaylah.co.uk
Address: London, England